Supporter updates

You can visit our Update-My-Information page to revise your name, address, credit-card information and/or banking information. You can also call us at 1.800.263.5437, or email us at askus@childrenbelieve.ca.

Children Believe has done everything possible to avoid increasing our monthly sponsorship rate for the last nine years (since 2014).

While we have done everything possible to ensure children continue to receive basic services through our sponsorship program, the in-country costs for school and medical supplies, construction materials, fuel and programming have increased significantly in the countries we provide support.

Inflation has driven up the cost of basic items such as milk, bread and soap to unaffordable amounts. In Ethiopia, the cost of living has increased 178 percent since 2013, and India’s inflation rate hit 47 percent.

Children Believe always strives to operate efficiently, ensuring your generous support has the greatest possible impact. We’re guided by accountability.

Read our audited statements, and visit our page dedicated to this change, to learn more about the impact inflation is having in each of our countries of operation.

Absolutely! You can continue supporting your sponsored child(ren) at your current monthly rate. We understand times have been difficult globally, and we’re grateful for the support you provide.

To keep your current sponsorship rate, please contact us before the date specified in your notification letter by email or by calling our donor-care team at 1.800.263.5437.

If your circumstances change, and you can donate at the new rate, let us know, and we’ll make the adjustment.

We greatly appreciate your continued support and passion for helping children and youth dream fearlessly.

No. We only change the sponsorship rate when it’s absolutely necessary to continue the standard of care we provide to children and families in need. Changes to the sponsorship rate are made in response to in-country costs for our programs.

The last increase to the sponsorship rate was nine years ago, in 2014.

The additional funds from the rate increase will be used to continue our standard of care and maintain much-needed services for vulnerable children and families in our countries of operation. Learn more about our work.

For monthly donations made through credit card or pre-authorized chequing account, your statement will automatically reflect the new rate on the date specified in the notification letter you received about the increase. Sponsors who make their donations quarterly, semi-annually and annually, will see the new rate reflected in the next reminder letter, after the effective date.

If you make your donation by cheque (current or postdated), it should reflect the new rate when your next sponsorship donation is due.

First of all, thank you for your extra support to help us reduce administration costs. The monthly administration gift related to your sponsorship donation will not be affected by the rate change.

Thank you for your generous support! Your monthly gifts towards Community Rise or Children Believe Fund will not be impacted by this rate change. It will remain the same monthly amount you currently donate at this time.

The great news is no! The sponsorship rate increase only impacts your monthly sponsorship donation. Any additional special gifts you have set up for birthday, Christmas, Easter, education or otherwise are not affected and will remain at the gift amount you instructed.

We would never do that. Accountability and integrity are essential to how we work at Children Believe. We’re committed to transparency, and we communicate rate changes with every sponsor, by mail, with sufficient notice.

Our sponsorship-rate-increase letter was mailed well before the change to make sure we gave 60-days notice (90 days for Alberta). Advance notice was provided to give our sponsors time to share how they’d like to proceed before the rate update.

If you’re unable to increase your sponsorship rate at this time, we understand and can ensure your rate remains at its current amount. Please contact us, and we would be happy to assist you. We can be reached by phone (1.800.263.5437), email or by mail.

Yes. Children Believe upholds its responsibility to our donors and takes pride in operating with integrity. This includes following legal requirements set out by the Canada Revenue Agency and following industry best practices. Therefore, we have provided our supporters 60 days written notice of the sponsorship rate change (90 days for Alberta).

We cannot speak for other organizations and their current sponsorship rates or programs. We can only accurately report our circumstances, the experiences of the children and families we serve and the reality of rising costs for services we provide to vulnerable communities in our countries of operation.

Learn more about our work today.

We strive to balance cost, donor satisfaction and the impact of your donated dollars of the sponsorship program. That’s why our last sponsorship rate increase was nine years ago.

As required by law, and in keeping with our values, we’ll always provide donors with advance notice, with an opt-out option, before a proposed increase is implemented.

So, if you receive notice of an increase from Children Believe, and do not consent to the increase, simply confirm your decision by taking one of the easy ‘opt-out’ options provided.

If you do consent to the increase, no action is required; the change will be automatic.

As always, if you wish to end your sponsorship, you may do so anytime.